Frequently Asked Questions
Everything you need to know about your stay, all on one page
What are the check-in and check-out times?
Check-in is available after 2:00 PM, and check-out is by 11:00 AM.
Which payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers.
What are the reception opening hours?
The reception is open 24 hours a day.
What are the meal times?
Breakfast is served from 7:00 AM to 9:30 AM. Dinner is served from 7:30 PM to 8:45 PM.
Do you offer room service?
Yes, from 7:00 AM to 10:00 PM with a €10.00 surcharge.
Do you offer gluten-free or special dietary meals?
Yes, the kitchen provides meals for allergies, intolerances, or specific dietary needs upon request at reception upon arrival or during booking.
Is there parking available?
The hotel offers free non-supervised parking.
Is Wi-Fi free?
Yes, Wi-Fi is free in both common areas and rooms.
Are pets allowed in the hotel?
Small and medium-sized dogs are allowed with a surcharge of €10.00 and €20.00 per day respectively.
What is the city tax fee?
The city tax is €3.00 per person per night and applies from age 14 for the first 5 nights.
Is there a safe in the room?
Some of our rooms are equipped with a safe.
Do you offer luggage storage?
Yes, the service is free of charge.
Is late check-out available?
Yes, with a €10.00 surcharge until 3:00 PM, €20.00 until 5:00 PM, and €35.00 until 8:00 PM.
Do you provide cribs for babies?
Baby cribs are available free of charge upon request at the time of booking.
How far is the hotel from the train station?
The hotel is 2 km from Imola train station.
How far is the hotel from the A14 Imola exit?
The hotel is 4.8 km from the A14 Imola exit.
How far is the hotel from the city center?
The hotel is 1 km from Imola city center.
How far is the hotel from the racetrack?
The hotel is 500 meters from the Rivazza entrance and 1.5 km from the main entrance.
Do you offer shuttle service to/from Bologna airport or train station?
Yes, we offer a shuttle service to/from Bologna airport and train station for €120.00 per trip.
Is it possible to charge electric vehicles?
No, we do not have electric vehicle charging stations.
Is an ID required for minors?
Yes, minors must have a valid identification document.